Legal & Privacy
Terms of use
1. Service provider and company information
The service provider of Carvewick and the personal-data collector (under Taiwan's Personal Data Protection Act) is · Tax ID · Business address: · Customer-service email: · LINE: · Hours: . Our LINE official account is currently shown under the name "昱見科技"; it is this company's account. The company's registration details can be looked up by Tax ID in Taiwan's Ministry of Economic Affairs company registration public-information service. (This sentence is only a pointer; it does not mean this site or any government body has verified these details.)
2. What this service is
Carvewick provides online design tools (lamps, lithophanes, shadow boxes). You design and preview in your browser, then download STL files for free and print them on your own 3D printer. We do not currently sell any products. We are preparing a made-to-order printing service (we would print and deliver printed parts within Taiwan; LED discs, light sources, drivers and other electrical items are not included). If ordering opens, we will publish separate order terms, after-sales rules and a personal-data notice; the terms and notices on this page do not automatically apply to future orders, but the licence scope for files you have already obtained will not be narrowed. The photos you choose and the designs you adjust are processed only in your own browser and are not uploaded to our servers; we do not obtain or keep them. If you share a design link, the design parameters sit after the # in the address; that part stays in your browser and is not sent to us or to the hosting service. If engraved text contains a name or other personal data, whether to share it is up to you.
3. How you may use the downloaded files
These are the conditions on which we provide the files. To the extent we hold rights in them, we license you to use them within the scope below; we also do not give up any rights we may hold (this page does not presume that either you or Carvewick automatically owns all copyright in the design — see "Ownership"). By downloading or using the files you accept the scope in this section.
- Personal use: you may print the files yourself, or have someone else (for example a print service) print physical copies, for your own use or to give to family and friends. Handing the files to a print service (including an online printing platform) in order to have them printed is not redistribution; please ask the service not to keep, reuse or share them.
- No resale or redistribution: do not resell, rent, redistribute or publicly share the original STL files or the ZIP, including uploading them to any public model library, marketplace or sharing site.
- Adaptation and commercial use need separate express permission: to adapt the files, mass-produce, sell printed items or use them commercially, contact us first and get express permission (an email or LINE reply is enough). Scaling, rotating, adding supports or splitting the model in slicer software to print it is not adaptation.
- Licence file: the "licence" file in the download package is the full text of the same conditions.
- Photos, images and text: you keep the rights you already have in the photos, images and text you use; by using them you confirm you have the right to use them and to have files generated from them. Please do not use photos or images you have no right to use (for example other people's works, trademarks or cartoon characters). If you are a rights holder and believe a file infringes your rights, contact us under section 7.
- Ownership: rights in the photo and rights in the design / generated files are treated separately; this page does not presume that either you or Carvewick automatically owns all copyright in the design, and it does not transfer any intellectual property rights.
- Third-party names: third-party product or brand names mentioned belong to their owners and are not affiliated with this site, nor authorised, sponsored or endorsed by them; we do not guarantee compatibility with any current or future version of any third-party product.
Credit (a request): if you share items printed from these files publicly for non-commercial purposes (for example in social posts, on a website or in an exhibition), please credit them as made with the Carvewick studio. This only states which tool generated the files; it does not credit a designer, does not mean Carvewick is the author of your design content, and does not presume who owns any copyright. No credit is needed for personal use or for gifts that are not shared publicly. This is a request, not a condition of using the files.
This credit does not mean Carvewick made, sells or endorses your items, nor does it license you to use Carvewick as your own trademark or shop name, and it must not be used in a product name, packaging or sales page to suggest that Carvewick made or authorised them. (This is a limit on the usage scope, separate from the request above.)
4. No guarantee, and limits of responsibility
This service is provided free of charge and "as is". We do not guarantee that it will be uninterrupted or error-free, and we may change or stop some features. We have done our best to check that the files are printable, but results differ by printer, material and settings; we do not guarantee that a model suits any particular printer or purpose, and the actual result is whatever you print. Previews and the "checks" are made against this site's own rules; they are not safety, heat-resistance or regulatory certification. Lamp, shadow-box and lithophane files do not include light sources or any electrical parts; follow the Safety notes below and use a complete off-the-shelf light source with proper safety marks. To the extent the law allows, we are not responsible for damage arising from your own printing, assembling, wiring or use of the printed item. This does not affect any responsibility we have under the law, or any responsibility or consumer right that the law does not allow to be excluded or limited.
Safety notes
- Light source and electrics: this site provides print files only, with no light source or electrical parts. For lamps, use a complete off-the-shelf light source with proper safety marks, its original driver and instructions, and follow them; do not cut or rewire it, and do not substitute incandescent or halogen bulbs.
- Heat and materials: 3D-printed plastics such as PLA have limited heat resistance and may soften near a light source; do not cover the light source or leave it on unattended for long. Heat-resistance and light-transmission notes on this site are general information, not a guarantee.
- Shadow boxes and wiring: switch power off before wiring; mind battery polarity and avoid short circuits; choose current-limiting resistors and similar parts for your own LED and power supply — a wrong choice can damage the LED or make parts hot; ask someone experienced if unsure.
- Small parts and gifts: prints contain small parts, so keep them away from young children; if you give one to someone else, pass these notes on.
- If something is wrong: if you notice overheating, a smell, smoke or deformation, unplug the power (or remove the batteries) and stop using it immediately.
Personal data & cookies
5. Personal data notice (Personal Data Protection Act, Article 8)
This website has no member accounts, no database and no forms that send what you type, and does not collect an email list. Data mainly arises in two situations: (A) you contact us by email or LINE; (B) the connection data created when you open the website (hosted by Cloudflare).
If you message or comment to us on a social platform such as Instagram, we can see what you send and your account name; it is kept under the rules of Instagram (Meta). We use it only to reply to you.
| Item | (A) You contact us | (B) Website connection data (Cloudflare) |
|---|---|---|
| 1. Who collects it | (section 1) | (section 1) operates the website; it is hosted by Cloudflare, Inc., which processes connection data automatically when it delivers pages |
| 2. Purpose | To reply to your questions, comments and complaints, and handle contact between you and Carvewick | To deliver website content, protect the website's security and troubleshoot |
| 3. Categories | Your email address or LINE account, the name you give (if any), the content and time of your message | IP address, browser and device information (user agent), the requested URL, time and similar connection data |
| 4. Period, place, recipients, method | Period: Email: kept for about 1 year after we finish handling your enquiry, then deleted (we clear them once a quarter, so the longest period is about 1 year and 3 months). LINE: our LINE Official Account does not let us delete individual chats, so chat history is kept by LINE (LY Corporation) under its own rules. After we finish handling your enquiry, we no longer use those chats. Place: Taiwan, and wherever our providers process data: our customer-service email uses Microsoft's service and our LINE official account uses the LINE service of LY Corporation; data may be processed outside Taiwan (see each provider's privacy policy). Recipients: us, Microsoft and LY Corporation (LINE); if you contact us through Instagram, also Meta Platforms (Instagram). Method: read and answered by our customer-service staff; not used for marketing and not sold | Period: according to Cloudflare's privacy policy and data processing terms; how long it keeps them is up to Cloudflare, and this page gives no specific number of days. Place: Cloudflare is a US company; under its privacy policy, information is mainly stored in the United States and the European Economic Area and may be accessed from anywhere in the world; your connection may be handled by a Cloudflare node inside or outside Taiwan. Recipients: Cloudflare, Inc. (hosting and content delivery). Method: when you open the site, Cloudflare automatically processes connection data (including IP address, browser and device information, requested URL and time) to deliver pages and protect the site. This website uses no analytics tools; we do not use this data to profile you and do not sell it |
| 5. Your rights | You may ask us to let you look up or read, give you a copy of, supplement or correct, stop collecting, processing or using, or delete your personal data. Email or message us on LINE (section 1) with information that lets us find your data (for example the address you wrote from). Requests are currently received provisionally through the customer-service email | Same as (A). Cloudflare states that it has no direct relationship with end users and refers them to the website operator; we will handle requests as the law requires and pass them on to Cloudflare, and if we cannot provide something under the law or in practice, we will explain why |
| 6. If you do not provide data | Whether to contact us is up to you; without contact details we cannot reply | Connection data is created whenever a website is visited and you cannot choose not to provide it; if you do not agree to this processing, please do not use this website |
We do not sell your data, do no marketing and send no advertising email. This website is not designed for minors; if you are under 18, please contact us only with your legal guardian's consent.
6. Cookies and local storage
This website's own code sets no cookies, writes nothing to your browser's local storage, uses no analytics or tracking tools, and does not connect to third-party resources (fonts and the 3D display library are served by this site). The language (Chinese or the /en/ English version) is determined by the web address. Cloudflare, which hosts and protects the site, may in certain situations (for example when it needs to check that you are a real person) set its own cookies; those are Cloudflare's, not set by this site's code. This describes the situation as of the effective date of this page; if it changes we will update the page.
Contact & complaints
7. Contact and complaints
For any question, comment, complaint or rights-holder notice, email or use LINE (Mon–Fri 08:00–17:00, Taipei time); we will reply as soon as we can. If you are not satisfied, you may also complain to the consumer service centre or consumer ombudsman of your county or city government in Taiwan, or call the consumer hotline 1950.
8. Governing law, language and changes
This page is governed by the laws of the Republic of China (Taiwan). It exists in Chinese and English; if the two differ, the Chinese version prevails, but this does not affect any mandatory legal rule that applies, or any interpretation in favour of the consumer that the law requires. When we change this page we will update the version and effective date; the licence scope for files you have already obtained will not be narrowed by a change.